Money Back Guarantee

We offer a 30-day money back guarantee on all unopened, unused products.

Warranty

Our warranty offers complete coverage on all fabrics, zippers, and woven materials.

Our warranty protects against any and all instances of a manufacturing defect, and damages not related to the everyday use of our products. Accidental damage, normal wear and tear from the use of the product, and issues arising for reasons other than previously listed are not covered under our warranty.

How Do I Make a Warranty Claim?

To start a claim, please contact us with detailed descriptions and photos of the issue and your order number. We’ll get back to you within 1-2 business days and have a replacement out to you as quickly as possible.

Warranty FAQ

Our SouthSport Warranty applies only to merchandise listed on our website and purchased online, in-store, or over the phone. Products purchased on any other platforms are not subject to our warranty.

Products manufactured by other brands are not subject to the SouthSport Warranty and are eligible for coverage under the manufacturers’ warranties.

Returns

We are happy to offer 30 Day, No-Hassle Returns.

In the unlikely case that you don’t love our products, you have 30 days to return it for a full refund less the cost of return shipping. Products must be in brand-new condition with all original packaging intact. A minimum 15% restocking fee will be assessed if a product is returned without all original packaging or if SouthSport has to supply any return packaging to facilitate your return. If you wish to initiate a return, please contact us at or contact form.

In the event your order is delivered damaged, PLEASE make sure to have the delivery team note said damages on your delivery receipt. Items that are damaged in transit are only eligible for returns, exchanges, or replacements if these documents can be provided.

Ineligible Items

  • Clearance
  • Custom-ordered Items
  • Normal Wear and Tear

Clearance

Products listed as “Clearance” or are not eligible to be returned or exchanged for any reason beyond shipping damage or manufacturing defect.